Who we are
Our website address is: https://narratorrf.com. Narrator Music LLC is located at 530 Commons Drive, Golden, Colorado 80401 We can be reached at 303.566.4028 or makemysound@NarratorMusic.com
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you provide us with information on our Contact Page, we will store and and use this information to assist you with questions, comments, purchase. We may keep that submission for up to 6 months for customer service purposes, but we will not use the information submitted through contact forms for marketing purposes. The information that we receive will be limited to what you provide us in your contact letter.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed. If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Who we share your data with
Your data may be shared with Narrator Music employees for the purpose of assistance, sales history, and marketing. We may share your data with third-party marketing companies as well to assist in improving our site and services. Their access to your information will be limited to work with Narrator Music LLC. Information such as name, address, and payment information may also be shared with payment processors such as PayPal to verify purchase or return information.
How long we retain your data
For users that register on our website (if any), we store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Contact form entries are kept for six months and customer purchase records for up to ten years. Contact form entries that are in email form will be deleted, and then purged from the trash. Physical forms of information, like printed emails, letters, documents, or any other physical forms of information will first be shredded before they are disposed of.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Your contact information
For privacy-specific concerns please contact us at makemysound@NarratorMusic.com
How we protect your data
The Personal Information that you provide in connection with the use of the Site is protected in several ways.
- Access by you to your account profile is available through a password and unique customer ID selected by you. This password is encrypted. You should strive to use a strong, alpha-numeric password which you should not divulge to anyone.
- Your Personal Information resides on secure servers that only selected Narrator Group personnel and contractors have access to via password.
- Your Personal Information is encrypted whenever it is transmitted to NarratorRF.
- When you enter sensitive information (such as credit card number) on our registration or order forms, we encrypt that information using transport layer security technology.
We strive to protect the Personal Information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we take into account the sensitivity of the Personal Information we collect, process and store, and the current state of technology to use these measures protect your Personal Information, we cannot guarantee its absolute security. If you have any questions about security on our Web Sites, you can send email to us at makemysound@NarratorMusic.com
What data breach procedures we have in place
If a data breach is detected, such as internal reporting systems, contact mechanisms, or bug bounties, we are required by Colorado State Law to alert consumers that their data has been compromised within 30 days. If more than 500 Coloradans are impacted, we are required to alert the attorney general’s office.
Industry regulatory disclosure requirements
- We collect information about you during the checkout process on our store. What we collect and store While you visit our site, we’ll track:
- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
- Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for up to 10 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses. We will also store comments or reviews, if you choose to leave them. Who on our team has access Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access: – Order information like what was purchased, when it was purchased and where it should be sent, and – Customer information like your name, email address, and billing and shipping information. Our team members have access to this information to help fulfill orders, process refunds and support you.
What we share with others
We share information with third parties who help us provide our orders and store services to you; this could include, but may not be limited to, analytics, marketing, payment gateways, shipping providers, and third party embeds. We will not sell or give away your information to third party companies that do not assist us with orders or store services.